Once an account has been created, on the app login screen, tap on “Login with Password”. Enter your login details that have been sent to your email address. 

Once an account has been created, you need to open your web browser and navigate to https://operator.skillsbase.io/ to enter your login details that have been sent to your email address.

Double-check the following: 

• You are using the correct URL to access the supervisor dashboard:  https://operator.skillsbase.io/
• You have an account created; you will have received an email. Please check your spam box. 

To reset your password, go to the sign-in page and click “Forgot your password?” to be taken to the password reset page. 

After downloading the app for the first time, you will first need to go through the onboarding screens. 

You will be asked to allow push notifications and to allow access to the camera. Press ‘Allow’ on both of these to continue with the setup. 

After the Onboarding screens, you will be taken to the Login screen. Tap on "Sign Up with your Email" to register for an account on the SkillsBase App. 

To sign into the Operator Dashboard (Expert), it is first necessary to have an account. There is no facility to create an account at this stage automatically. 

Please email info@skillsbase.io to have an account registered in your name.  

You will receive the login details after the account has been created.  

NOTE: Your operator account credentials cannot be used for the SkillsBase App. You will need to register separately for an account on that platform. 

You can add a team member by clicking “Team Management” on the sidebar menu, where you will be taken to the "Manage Team Members" page. Here you can add and view team members and manage roles. 

If your users have not received their sign-up information email, you can resend this email to users by navigating to the "Manage Users" page and selecting the "Resend Sign-up Info" option from the pop-out action menu of your selected user.  

You can change a user’s email by navigating to the "Manage Users" page and selecting "Edit" from the pop-out action menu. You will then be taken to the “Edit User” page, where you can edit the user's email and choose to set a manual password for the user. When you’re finished, click “Save” to be brought back to the “Manage Users” page. Resend the sign-up email to the user by selecting the "Resend Sign-up Info" option from the pop-out action menu of your selected user. 

Ensure that your notification settings are on. Notification settings can be found in “My Account”. 

If your problem is not listed, please get in touch with Mark Horgan (info@skillsbase.io), who will respond to your query.