Empowering PQMS with Successful Digital Transformation Through SkillsBase
Since 1995, PQMS has delivered independent training and management consultancy services across the UK in utilities, telecommunications, and construction sectors. With a mission to improve workforce capabilities through effective training, PQMS needed a smarter, more scalable solution.
Partnering with SkillsBase, PQMS transformed its approach by combining mobile-first technology with automation, reducing operational friction, improving learner engagement, and delivering consistent training outcomes.
See How PQMS Led Their Digital Transformation with SkillsBase
Watch the full story and hear from the PQMS team how SkillsBase improved delivery, reduced admin, and helped trainers focus on what matters most; developing people.
The Challenge - Before SkillsBase
Before adopting SkillsBase, PQMS relied on paper-based systems for assessments, tracking, and trainer feedback. This approach created delays, increased admin, and limited flexibility for learners.
Key challenges included:
- MManual, time-intensive learner tracking
- MLimited ability to deliver real-time feedback
- MLack of tools to support individual learning journeys
PQMS needed a solution that could scale with demand, empower learners, and support trainers with greater visibility and automation.
With SkillsBase
SkillsBase helped PQMS overcome these challenges by delivering a digital-first solution with practical tools built for modern training environments:
- ZDigitised assessments with real-time feedback and pass/fail grading
- ZHands-on, app-based learning to enhance practical understanding
- ZCentralised trainer dashboards for clearer visibility and reporting
- ZModular learning flows adapted to each learner's pace and skill level
- ZAutomated progression tracking, reducing manual admin
- ZBuilt-in performance review tools for evidence-based feedback
- ZSeamless mobile access for learners and trainers
The Results
With SkillsBase’s solutions, PQMS saw tangible improvements across key training metrics:
- Faster feedback loops with real-time, app-based scoring
- Significant reductions in admin workload for assessors
- Better learner engagement through flexible, mobile delivery
- Clearer reporting with data to inform continuous improvement
- Trainers empowered to spend more time on teaching, not tracking
Training, Structured for Impact
PQMS’s 5-Step Course Structure, Powered by SkillsBase
1. Housekeeping and Risk Assessments
Built-in safety videos and best practice guides ensure a strong foundation for every course.
2. Documentation Library
Centralised access to critical course materials and reference documents for trainers and learners.
3. Interactive Assessments
Instant results from written and practical evaluations allow learners to progress efficiently.
4. Practical Skill Development
On-site, real-world exercises are paired with checkpoints and evidence collection for compliance.
5. Aftercare and Skills Portfolio
Ongoing check-ins ensure learners retain and develop skills beyond the training centre.
Key Benefits for PQMS
Fostered a culture of continuous improvement by providing learners and trainers with tools that adapted to evolving industry standards.
Strengthened client relationships through faster certification processing and detailed, real-time feedback on trainee progress.
Enabled aftercare through ongoing support, ensuring learners could access updated materials and tools to build their skills portfolio long after completing courses.
Enhanced scalability by implementing a flexible platform that supported PQMS’s growing course offerings and diverse training needs.
Boosted operational agility, allowing training to be conducted seamlessly at various locations, including client premises and remote sites.
TESTIMONIALS
What PQMS Says About SkillsBase
Discover how PQMS streamlined practical training and reduced admin with SkillsBase, delivering better results for learners, trainers, and operations teams.
SkillsBase is a really important part of the student experience and journey at PQMS. It supports students right from the beginning when they come into our centres, whether it’s the content, the reference material they’ll be using on their courses, or their assessments and accreditations when they’re ready. It really helps us with slick, streamlined delivery processes, minimises things like paper, supports our sustainability agenda, and delivers an amazing student experience.
Ready to Transform Your Training?
Revolutionise your training delivery and elevate your learner experience like PQMS. Contact us today to discover how SkillsBase can empower your organisation with tailored, innovative solutions.