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Customer Story · Industrial Education

Driving Industrial Education Forward with DexGreen

DexGreen designs innovative, tailor-made telecoms products. To scale training globally while maintaining consistency and quality, they turned to SkillsBase, not just a training platform, but a strategic technical consultant.

DexGreen industrial education
The journey

Educating 29,000 engineers, consistently

The Challenge

Before SkillsBase

  • Launching a product across 29,000+ engineers
  • Geographically dispersed workforce
  • Inconsistent knowledge transfer to end users
The Solution

With SkillsBase

  • Digital-first industrial education
  • AI Computer Vision to support products
  • Identify knowledge gaps among end users
The Results

The outcome

  • Faster product rollout, greater impact
  • Reduced product complaints
  • Competitive edge, retained & won business
The impact

Industrial education at scale

Customer Experience

Well-trained engineers delivered better installs and customer outcomes.

Product Development

Real-time field data informed smarter product design.

Better Processes

Consistent processes improved overall quality.

Green Solution

Remote, digital training reduced travel, cutting carbon emissions.

“

Partnering with SkillsBase has been a game-changer for DexGreen. Their mobile-app-based training software and AI Computer Vision tool have enabled us to introduce new products to our customers faster and with greater impact. We’ve gained invaluable insights into how our products are used, allowing us to refine our offerings and create more effective solutions.

This has not only improved the quality of installations but also reduced product complaints, enhancing our brand’s reputation. The real benefit, however, is the competitive edge we’ve gained, retaining our existing customers and winning new business in an increasingly tough market. SkillsBase has truly helped us elevate our operations to the next level.

Billy HorganCEO, DexGreen
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