Frequently Asked Questions

How to sign in

  • How do I sign in as a user?

    Once an account has been created, on the app login screen, tap on “Login with Password”. Enter your login details that have been sent to your email address. 

  • How do I sign in as an operator?

    Once an account has been created, you need to open your web browser and navigate to https://operator.skillsbase.io/ to enter your login details that have been sent to your email address.

  • I can’t sign into the operator dashboard.

    Double-check the following: 

    • You are using the correct URL to access the supervisor dashboard:  https://operator.skillsbase.io/
    • You have an account created; you will have received an email. Please check your spam box. 
  • I have forgotten my password.

    To reset your password, go to the sign-in page and click “Forgot your password?” to be taken to the password reset page.