Feedback Loop: Transform Your Operations with SkillsBase

Continuous improvement is woven into the fabric of our solutions, ensuring that users not only receive the best tools but also contribute to their ongoing enhancement. Our robust feedback loop is a key component integrated throughout each of our solutions, providing invaluable insights and fostering a culture of excellence.

The SkillsBase Training and Engagement App empowers users with the opportunity to provide feedback at the end of each assessment or training course. This real-time feedback mechanism ensures that users can express their experiences and suggestions immediately. Assessments within the app are designed to generate automatic scores, providing instant feedback on performance. This immediate response helps users identify areas for improvement and reinforces learning. Upon completing and passing these questionnaires, users are awarded a certificate with a QR code for authenticity verification, adding a layer of trust and recognition to their achievements.

Engineers using the AI Virtual Buddy benefit from real-time corrective feedback directly in the field. This innovative tool allows engineers to upload photos of their installations, which the AI then analyses to detect and correct faults in real-time. This not only ensures that issues are addressed promptly but also allows engineers to re-upload images of their corrected work, confirming that the job is done right the first time. This feature improves the quality of work and ensures proof of learning and compliance. End users can provide feedback on their finished or uploaded work, further contributing to a cycle of continuous improvement.

The Splice Fault Locator is another powerful tool, providing engineers with direct light loss measurements from splices. Unlike traditional methods that offer estimates, this tool delivers precise measurements, allowing engineers to accurately determine the quality of a splice. This non-invasive testing method is both inexpensive and efficient, enabling engineers to test splice quality on live networks without disrupting customer connections. This precision tool enhances the ability to identify and repair splices accurately, ensuring optimal network performance.

The AR Planning Tool revolutionises the way multi-dwelling unit (MDU) surveys and product planning are conducted. By creating digital twins of floor plans, this tool assists with manual product placement and cable measurements, providing accurate and efficient planning capabilities. It also functions as a Bill of Materials builder, offering a comprehensive list of products and cable measurements needed, along with the required quantities. This tool not only streamlines the planning process but also ensures that all necessary materials are accounted for, reducing errors and improving project efficiency.

SkillsBase’s robust feedback loop, integrated across all solutions, significantly enhances products, processes, and people. By facilitating real-time feedback, corrective actions, and precise measurements, we ensure that our users are always equipped with the best tools and information. This commitment to continuous improvement underscores our dedication to excellence and innovation.